Privacy Policy
Bistro Fiset Last updated: July 22, 2026
Bistro Fiset (“we,” “us,” “our”) operates the website located at www.bistrofiset.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site, make a reservation, or contact us. We are committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
By using our Site, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
- Contact information you provide directly, such as your name, email address, and phone number, when you submit a reservation request, contact form, or newsletter sign-up.
- Reservation details, such as party size, preferred date and time, and any special requests (e.g., allergies or accessibility needs).
- Technical and usage information, collected automatically when you browse our Site, including your IP address, browser type, device information, pages visited, and referring website.
- Cookies and similar technologies, used to understand how visitors use our Site and to support advertising and analytics tools described below.
2. How We Collect Information
Website Analytics
We use Google Analytics (GA4) to understand how visitors interact with our Site so we can improve the browsing experience. Google Analytics collects information such as pages visited, time spent on the Site, and general location and device data. This data is processed by Google in accordance with the Google Privacy Policy. If you wish to limit this data collection, you can adjust your browser’s cookie and privacy settings, use your browser’s built-in tracking protection features, or install the Google Analytics Opt-out Browser Add-on.
Reservations (Resy)
When you make a reservation through our Site, you will be directed to Resy, a third-party reservation platform. Any information you provide during the reservation process — such as your name, email address, phone number, party size, and any special requests — is collected and processed by Resy in accordance with Resy’s Privacy Policy. We receive your reservation details from Resy in order to prepare for your visit.
Email Marketing (Mailchimp)
If you sign up for our newsletter, your email address (and any other information you provide, such as your name) will be collected and stored using Mailchimp, our email marketing platform. We use this information solely to send you newsletters, promotions, and updates about Bistro Fiset, which you may unsubscribe from at any time using the link provided in each email. Mailchimp’s handling of your data is described in the Mailchimp Privacy Policy.
Meta (Facebook/Instagram) Business Tools
Our Site uses Meta Business Tools, including the Meta Pixel and Meta’s Conversions API integration, to measure the effectiveness of our advertising and to better understand our audience. These tools may collect information such as pages viewed, actions taken on our Site, and — where you have provided it to us (for example, through a reservation or contact form) — your email address or phone number, which may be securely hashed and shared with Meta to help match your activity to an existing Meta account for advertising measurement purposes.
Events enrichment and PII caching: As part of this integration, personal information (such as an email address or phone number) may be temporarily cached for visitors who are not logged into a Meta account, in order to improve the accuracy of ad measurement and to reduce duplicate reporting. This information is handled according to Meta’s own data policies and is used solely for advertising measurement and optimization purposes.
By using our Site, you acknowledge and agree to Meta’s use of Business Tools as described in Meta’s Business Tools Terms and Meta’s Privacy Policy.
You can learn more about how Meta uses this information, or opt out of interest-based advertising, by visiting Meta’s Ad Preferences page or the Digital Advertising Alliance’s opt-out page.
3. How We Use Your Information
We use the information we collect to:
- Process and confirm reservations
- Respond to inquiries and customer service requests
- Send newsletters or promotional communications, if you have opted in
- Measure and improve the performance of our advertising campaigns
- Understand how visitors use our Site so we can improve it
- Comply with legal obligations
We do not sell your personal information to third parties.
4. Disclosure of Information
We may share your information with:
- Resy, to process and manage your reservation
- Mailchimp, to deliver newsletters and marketing communications, if you have opted in
- Google, through Google Analytics, for website performance measurement
- Meta Platforms, Inc., as described in Section 2, for advertising measurement purposes
- Legal authorities, if required by law or to protect our rights
5. Cookies
Our Site uses cookies and similar technologies to enable core functionality, analyze traffic, and support advertising measurement. You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the Site.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law.
7. Your Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the collection, use, or disclosure of your information, subject to legal or contractual restrictions
To exercise these rights, please contact us using the information below.
8. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Bistro Fiset 759 Chéticamp Island Road, Chéticamp Island, Cape Breton, NS Email: [email protected] Phone: 866-884-6047